How to Fix It
After 30 years of selling high-trust services on Wall Street, I’ve learned one thing: speed-to-clarity builds trust. The faster people understand what you do, the faster they’ll believe you can help them.
The best approach combines messaging and sales into a single communication system. Here’s how:
The Authority Sentence
Have one line anyone can repeat:
I help [WHO] with [PAIN] achieve [OUTCOME] through [PROCESS].
That’s it. One clean sentence that files you instantly in your buyer’s mind.
The 90-Second Talk Track
This is a short bridge from curiosity to conversation. Deliver it in five beats:
- Hook the pain (in their words)
- State the outcome you deliver
- Explain your mechanism (how it works)
- Show one proof-point
- End with a clear next step
Example:
- “I help consultants who struggle to explain what they do.”
- “By fixing their sales narrative, their calls close faster.”
- “We do this through three live training sessions.”
- “So far, four of my clients have become best-selling authors.”
- “If you care, I host a free workshop called What to Say When You Sell.”
At that point, they either lean in to hear more or they don’t. Both are fine. You stopped losing opportunities to confusion.
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